Workplace Communication by AFC Pathways Programme by Navigatr

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Workplace Communication Basics

Available from multiple providers

The Workplace Communication Basics Badge is a recognition awarded to individuals on the AFC Pathways Programme who have demonstrated a foundational understanding of workplace communication. The badge signifies the individual's knowledge to convey and receive messages in the workplace, including the importance of active listening, responding clearly, understanding types of non-verbal communication, understand how to seek feedback and have an understanding of communication styles. The badge holder has understood the role of communication in maintaining a positive work environment.

Criteria

The badge holder must learn the basic principles of workplace communication. This includes knowledge of different communication channels, the importance of clear and concise messaging, the role of active listening, and the effects of non-verbal cues. The individual needs to learn about the appropriate communication whether it be email, phone, face-to-face, or a group meeting in a work place..

The badge holder should show a basic understanding of the importance of feedback in a workplace setting, and why it's important to give constructive criticism in a tactful and respectful manner.

The badge holder can learn, through participation in relevant workshops and online training programs, how communicate in a variety of ways in a professional manner within the workplace context.