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The Range Retail Academy

Earners of this badge have Earner has completed the Principles of Customer Service: Employability. Earner participated in Communication and Interview Skills training to support them in a live Interview. This was demonstrated by completing an Interview for a vacancy within the company.

Interview Skills Communication Customer Service Employability Listening First Impressions Customers' Needs And Expectations Training Discussion Retail Workshop

Criteria

Available by application only

Earner has Earner has completed a multiple-choice assessment for The Principles of Customer Service: Employability; this consisted of 20 questions and covered first impressions, lasting impression, communication and customer service skills and effective listening skills.
Earner has Earner has completed Communication and Interview Skills preparation training prior to their live Interview. Earner has completed a live Interview for a Vacancy within the company.
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