Line Management Certificate
Claimed
This badge was issued to Laura McMullan
on 14 October 2025.
This dynamic course equips new line managers with the essential skills and confidence to foster a respectful, high-performing, and inclusive workplace.
Covering critical areas such as inclusive leadership, workplace culture, and employee well-being, the course also provides practical guidance on managing performance, absence, grievance and disciplinary issues.
Participants will gain confidence in handling challenging conversations, resolving conflict, and conducting employment investigations - all while promoting dignity at work and supporting a culture of trust and fairness.
The course is designed for new line managers seeking to lead with empathy, clarity, and impact.
Performance Management Management Training And Development Employee Engagement Inclusive Leadership Empathy Dignity at Work Supporting Mental Health Absence Management Supporting Wellbeing Managing Discipline Grievance Management Conducting Investigations Conflict Management Interpersonal Communications Fostering Workplace Culture Employment Relations Dispute Prevention Practical Management SkillsCriteria
Attend all four days (i.e. all eight sessions) of the course.
Learn line management principles by applying employment legislation and best practice through various interactive exercises. This includes role play, professional experience review, and discussing real-world cases.
Complete summative assessment exercises through informal quizzes.
Standards
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