LMP Customer Service and Business Support
Earners of this badge have completed the Admin and Business Services Employment Academy delivered by the Ards and North Down Labour Market Partnership. The Academy equips participants with the practical skills needed to move into work in administration or customer service, covering employability skills, interview skills, communication skills and workplace professionalism.
Skills
Communication Customer Service Problem Solving Customer Support Presentation SkillsCriteria
Only available to Available by application only, please contact the provider for more information.
Earner has completed a series of workshops focused on developing presentation and communication skills tailored for interviews.
Earner has successfully demonstrated the ability to apply effective questioning techniques in simulated customer service scenarios.
Earner has gained knowledge and understanding of setting and exceeding customer expectations in a customer focused role.
Available by application only, please contact the provider for more information.
Standards
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AND Business Services
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