LTSB Contact Centre Programme

Badge recipient will have completed a 2 and a half week (unpaid) programme running from 10-4 Monday-Friday.

2 days in Ulsterbank and 3 days online per week.

The programme focuses on employability skills - CV/Elevator pitch, Mock Interviews with a volunteer in the business industry, debates, presentations etc.

2 Insight Days at Ulsterbank. This will be facilitated by their potential team leader. This is to learn more about Natwest!

At the end of the programme the recipient will have completed an interview with Natwest for a retail banking apprentice role.

Presentations Employability Development Retail Banking Communications Financial Services Public Speaking Email Ettiquette Email Etiquette Research Self Confidence Willingness To Learn Critical Thinking Professionalism Self-Awareness CV support Interview Skills Debating Teamwork Ethical Standards And Conduct Moral Reasoning Constructive Feedback

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    Industries

  • account_balance Finance
  • contact_support Customer and Client Support

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