ADAPT Customer Service Employment Academy

BCC: Business Services

The AdaptNI Customer Service Academy is a 5-day in personal training delivered by both ADAPTNI & People1st.

The training includes 2 days of accredited (Level 2) training in Health and Safety and Customer Service. This academy is specifically designed for Deaf participants or those with hearing loss.

Steps

These are the badges you need to earn, in any order:

Academy Milestone: Induction
Academy Milestone: Induction
Foundational
No cost
Takes hours to complete
1
Health & Safety Level 2
Health & Safety Level 2
Apply
No cost
Takes days to complete
2
Customer Service L2
Customer Service L2
Apply
No cost
Takes weeks to complete
3
Academy Skills: Effective Communication at Work
Academy Skills: Effective Communication at Work
Foundational
No cost
Takes hours to complete
4
Academy Skills: Workplace Professionalism
Academy Skills: Workplace Professionalism
Foundational
No cost
Takes hours to complete
5
Showcase the skills you've gained by completing this pathway when applying for this job
6
Start your journey!

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    About this pathway

  • Job
  • language English

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